Salesforce Administrator

About Invaluable:

Invaluable, the world’s largest online live auction marketplace is rapidly disrupting the traditional auction industry by bringing millions of passionate bidders and buyers to the virtual doorstep of auction houses around the world. Featuring an industry-leading live online bidding platform, Invaluable allows consumers to bid in real-time in the world’s premier auctions from their home, office or mobile device.

As the leading developer of SaaS and e-commerce applications for the auction industry, Invaluable provides auctioneers with marketing and e-commerce solutions across Invaluable and AuctionZip web properties, as well as access to RFC Systems, the company’s auction management software. Invaluable’s best-in-class historical price database includes more than 58 million complete auction results, totaling more than $204 billion in value. Founded in 1989 in Boston, Invaluable also has offices in Pennsylvania and the United Kingdom.

​​​Position Overview:

We are looking for an ambitious, self-motivated, and hungry to learn individual, who enjoys solving problems and taking on new challenges. Seeking a passionate, driven, and energetic individual who will be surrounded by a great group of talented and high-performing professionals who deliver industry-leading results.

As a Salesforce Administrator, you will be a key player in supporting and streamlining our sales and marketing operations. Your primary focus in this role will be to help optimize and support our CRM and Marketing Automation systems. In order to do this effectively, you need to have a strong understanding of current CRM best practices and trends, technical background on CRM products, strong ability to effectively self-manage priorities and enjoy working in and thrive in cross-functional project teams.

Primary Responsibilities:

• Build Salesforce reports and dashboards to track KPIs and accurately gauge the success of product improvements and business initiatives
• Hands on administration for Invaluable’s Salesforce account: ensuring data integrity, while monitoring the lead flow and compliance
• Become closely familiar with Invaluable’s business processes and cross-functional operations
• Develop internal relationships with business stakeholders (sales, marketing, customer care, IT, product, finance)
• Own data integrity between Salesforce.com and other company systems
• Improve the Salesforce integration with marketing automation system (Pardot), collaborating with sales and marketing teams on lead generation, marketing campaign management, and client acquisition
• Act as the go-to Salesforce guru for the sales team – helping the team to understand the data in front of them, how to use the tools provided most efficiently and data management of Salesforce records

Desired Skills and Experience:

• Bachelor’s Degree with 3+ years of applicable experience 
• Hands-on experience administering Salesforce.com (and related tools: Dataloader, Chatter, Reports/Dashboards)
• Hands on experience with Force.com development - Apex, Visualforce, and web services development and/or Java
• Experience with Salesforce.com/CRM Integration tools such as Data Integration/ETL tools such as Informatica or Salesforce Lightning Connect 
• Understanding of Cloud-based technologies, especially marketing automation tools​