Invaluable, the world’s largest online live auction marketplace is rapidly disrupting the traditional auction industry by bringing millions of passionate bidders and buyers to the virtual doorstep of auction houses around the world. Featuring an industry-leading live online bidding platform, Invaluable allows consumers to bid in real-time in the world’s premier auctions from their home, office or mobile device.
As the leading developer of SaaS and e-commerce applications for the auction industry, Invaluable provides auctioneers with marketing and e-commerce solutions across Invaluable and AuctionZip web properties, as well as access to RFC Systems, the company’s auction management software. Invaluable’s best-in-class historical price database includes more than 58 million complete auction results, totaling more than $204 billion in value. Founded and headquartered in 1989 in Boston, Invaluable also has offices in Pennsylvania and the United Kingdom.
Invaluable is looking for a Technical Support Engineer who will help us quickly and efficiently track down technical issues facing our customers. This person will work with our Customer Care and Engineering teams to research, diagnose, troubleshoot and identify solutions to resolve issues in our production systems. This person will also be responsible for creating and maintaining documentation in our knowledge base. This position will include being on-call on rotating weekends, holidays and off-hours.
Required Skills and Experience:
What We Offer: